Exchange and Return policy

Exchanging the products 

If the size of the product you bought from our webshop was not right and you want to exchange it to a different size, follow these steps:

  • fill in the new size and your details in the return form you received with your order
  • pack the product and the return form firmly in the original packaging
  • write the return address on the parcel. Use the address found on the return form for free returns.
  • send the parcel within 14 days after receiving your order 

We will send you the new size after we have received your returned product.

Returning the products

If you are not completely happy with your purchase, you have a right to return it to us within 14 days after receiving your order. Follow these steps:

  • fill in the details about the products to be returned on the return form you received with your order
  • pack the product and the return form firmly in the original packaging
  • write the return address on the parcel. Use the address found on the return form for free returns.
  • send the parcel within 14 days after receiving your order 

We will reimburse the value of your order after we have received your returned products.

You can also download and print the return form (PDF) by clicking this link

 

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Kalevala Jewelry

Kalevala Kory Oy (Kalevala Jewelry) is one of the largest jewelry manufacturers in northern Europe. The company designs, manufactures and markets high-quality gold, silver and bronze jewelry, and owns two high-level consumer brands: Kalevala Jewelry and Lapponia Jewelry.

Recycled gold and silver

Our production uses recycled gold and silver. Environmentally-friendly production is a core value at Kalevala Jewelry.

Made in Finland

All Kalevala Jewelry products are designed and manufactured in Finland and the production favors local raw materials.